July 28, 2021

MFiles vs OpenText for Business Process Automation?

Is your San Francisco-area company taking advantage of business process automation software to streamline processes and enhance your staff’s efficiency? If not, you could be throwing away valuable time and financial resources.

With business process automation functionality, you can program irksome, regimented processes, so it makes your business workflows more effective, saving on laborious hours, and ensuring your team members can aim their attention on activities that augment the business.

Today, we're examining two of the extensively used enterprise content management (ECM) applications obtainable today for business process automation: M-Files and OpenText. We will assess both, alongside each other and share how we take advantage of these tools at Wave.

However, first, let's begin with a primer on what business process automation is and how it works.

What is business process automation?

Business process automation (BPA), also called business process management (BPM), is the use of automated technology to streamline routine, rules-based tasks namely sending records, data entry, training a new worker, processing payments, or processing accounts payable affairs.

Modern automation platforms takes advantage of groundbreaking technologies like robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to execute these monotonous tasks on a worker’s behalf.

By mechanizing tasks that would more often than not use up invaluable man-hours, you can divert your prized human resources to other areas of the company where they can be more productive.

Automation also reduces the chance of manual error, miscalculation, and process blockers - all of which take away from a business’ ultimate result.

How do I know which workflows I can automate?

Not all business process is right for business process automation. The right task is the particular that’s done recurrently and can be attributed to user-defined standards and actions.

What to search for in a process that can be automated:

  • Does it necessitate that it be systematically done similarly across the organization?

  • Is it a standard, repeatable process?

  • Is it important that the task is flawless?

  • Does the process require a high volume of tasks?

  • Does it involve multiple people to do?

  • Is it time-sensitive?

  • Is there a need for an audit log for this process?

M-Files vs OpenText Comparison



M-Files

OpenText Documentum

Pricing

By quote

By quote


Prices vary between Documentum and AX

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

Email/Help Desk

Forum

Knowledge Base

Phone

Chat

Email

Phone

Chat

Training

In-person

Online

Webinars

Documentation

Videos

In-person

Online

Documentation

Features

Access Controls

Android/iOS Mobile app

Archiving & Retention

Audit Trail

Collaboration Tools

Compliance Tracking

Content Management

Customizable Templates

Digital Asset Management

Document Management

Drag & Drop

Electronic Signature

Encryption

File Conversion

File Recovery

Full-Text Search

Governance

Offline Access

OCR

Search/Filter

Real-time Sync

Version Control

Workflow Management

Access Controls

Administration

Advanced File Versions

Analytics

Business application

Capture

Collaboration

Content Security

Content management

Delivery models

File Sharing

Governance

API

Metadata Search

Microsoft Office 365 Integration

Records Management

SAP Payment Automation

Security, 2FA, SSO

Workflow Automation



M-Files Pros and Cons

M-Files is a powerful ECM system that offers both on-premise, cloud solutions, or a hybrid version contingent on your organization requirements. It offers automation technology to standardize your business tasks and workflows together with intelligent information management.

At Wave, we often use M-Files as a unidirectional information gatherer for a client's distinct tools and particulars. In this manner, we can assist a client facing rapid growth, the ability to unite all of their processes and information, and experience greater agility during digital transformation.

M-Files is an excellent, expandable application for clients who have no hulking ECM like OpenText Documentum already rooted in their business.

However, with MFiles it's essential to realize that assembling automation demands the acquisition of an add-on specified as a 'vault'. M-Files obtainable vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

The rate is set on a case-by-case rationale depending on the features your business requires.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) platform that empowers businesses to better utilize enterprise details, program156] tedious tasks, generate a more extensible business model, and lower risks correlated to information governance and intellectual property.

It can be rolled out on-premises in a data hub or by means of the cloud.

At Wave, we typically see OpenText platforms used in one of two ways: with Documentum as a deep-seated ECM or via Application Extender (AX) which works as a reduced, build-as-you-go replacement to Documentum.

Documentum is presented fully equipped and ready to solve any organizational complication you bear. The downside to Documentum is that the user interface is a tad intricate, it requires heavy upkeep, and upgrades, as well as the platform itself, are pricey.

For businesses that have formerly made an investment in Documentum and don't wish to remove the application and start over, Wave can help with platform upgrades and enhancements so that organizations can maximize their ECM environment.

With Application Extender, the user experience and user interface (UI/UX) are rather dissimilar from Documentum which some customers like.

It's a terrific option for businesses who don't want to put money on Documentum, and it could be built to figure out any business dilemma.

The downside to AX is that it is not fully equipped out of the box like Documentum, as an alternative, connectors and extensions will need to be built in to generate better functionality and build automated tasks.

Like M-Files, the rate of Documentum and Application Extender are set on a case-by-case foundation influenced by the qualities your company requires.

Let Wave Help You Implement and Enhance Your BPA Software

If your business is unfamiliar with business process automation, or you have started automating workflows but desire to greatly improve your tools to perform more, Wave can help.

Wave serves enterprises similar to yours day-to-day to perform automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) tools.

We help our clients to streamline their work end-to-end across the entire lifecycle, program monotonous, repetitive work, and incorporate the entire tech stack to take away siloes and create long-term upgradeability for theircompany.

Already using a legacy tool, and don't want to start from scratch No problem!

Wave can be closely associated with your enterprise and enhance your current business applications by way of add-ons, assimilations, and connectors so you can take advantage of your current tech stack without having to start again with a new service company.

We're happy to work with ECM tools like M-Files, OpenText and Microsoft Sharepoint, or every other content services software you're currently implementing.

If you have any inquiries about how Wave can help support digital transformation and business process automation in your San Francisco business, contact us today.


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